Command Palette
Search for a command to run...
AK
Contact Centre
Operations / Contact Centre
Overview
Access & Roles
Approvals
Revenue Cycle
Content
Search for a command to run...
Operations / Contact Centre
| Ticket | Channel | Subject | Patient | Waiting | Priority | Agent | Action |
|---|---|---|---|---|---|---|---|
| T-9921 | Call | Reschedule appointment | Charlene Reed | 0:42 | Normal | Unassigned | |
| T-9920 | Call | Billing question | Carl Kelly | 1:18 | High | Unassigned | |
| T-9919 | Chat | Insurance update help | Travis Trimble | 0:25 | Normal | L. Hoffmann | Assigned |
| T-9918 | Callback | Results enquiry | Gina Moore | 3:04 | High | Unassigned | |
| T-9917 | Chat | Directions to clinic | Andrew Billard | 0:11 | Low | J. Whitlock | Assigned |